DocumentationOrders & inventory

Managing stock levels

How to track inventory and get low-stock alerts via WhatsApp.

Setting stock

set indomie carton stock 200 absolute count

restock indomie 50 add to existing count

show stock view all levels

Low-stock alerts

Each product has a low-stock threshold (default: 5 units). When an order reduces stock at or below this threshold, Gravote sends you a WhatsApp alert. The Stock tab in the dashboard also flags these items with ⚠️.

Stock and orders

When a customer places an order for an item with stock tracking enabled, Gravote automatically decrements the quantity. If stock reaches zero, the bot informs new customers that the item is currently unavailable.