DocumentationPayments

Reconciling payments

Partial payments, instalments, and matching receipts to orders.

Recording partial payments

Ada pay 5000 records ₦5,000 against Ada's balance

Ada pay half records 50% of what Ada owes

Ada pay 10k ₦10,000 (k notation supported)

Partial payments accumulate. Once the total paid reaches the order amount, Gravote automatically marks the order as fully paid.

Receipt photos

Customers can send a bank transfer screenshot or Paystack receipt directly in the WhatsApp chat. Gravote reads the receipt and records the amount against their order. You receive a notification to review and confirm.

Exporting for your accountant

Use the Export CSV button on the Debtors tab to download a full list of outstanding balances. The Orders tab also has CSV export for all of today's orders.